Privacy Policy - Weiss Mobility

Effective Date: September 23, 2026
Last Updated: September 23, 2026

1. Introduction

Weiss Mobility (“Weiss Mobility,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit weissmobility.at, request a vehicle rental, make a reservation, contact us, or otherwise use our services in Austria.

We process personal information in accordance with applicable Austrian and European data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

Weiss Mobility

Legal business name: Weiss Mobility GmbH.

Address: 2371 Hinterbruehl, Hauptstrasse 16, Austria

Phone: +43 676 6743342

Email: info@weissmobility.at

Website: https://weissmobility.at

3. Information We Collect

Depending on how you interact with us, we may collect:

Full name
Contact information
Email address
Telephone number
Billing and invoicing information
Driver’s licence information where required to provide a rental
Rental dates and vehicle preferences
Reservation and rental history
Information relating to additional drivers
Information about vehicle collection and return
Communications with us
Information required to process payments or deposits

When legally necessary for a rental transaction, we may need to verify identity and driving eligibility. We only collect information reasonably necessary for these purposes.

4. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Date and time of visits
Website usage information

Cookies and similar technologies may also be used. Additional information should be provided in our Cookie Policy.

5. How We Use Personal Information

We may use personal information to:

Process and manage vehicle reservations
Provide rental vehicles and related services
Verify identity and driving eligibility
Prepare rental agreements
Process payments, deposits, and refunds
Communicate about reservations and rentals
Manage vehicle collection and return
Provide customer support
Handle damage, traffic, parking, or other rental-related matters
Maintain business and financial records
Improve our website and services
Prevent fraud and unauthorized use
Comply with legal and regulatory obligations

6. Legal Bases for Processing

Depending on the circumstances, personal information may be processed on the following legal bases:

Performance of a contract or steps requested before entering into a contract
Compliance with legal obligations
Legitimate interests of Weiss Mobility, where those interests are not overridden by your rights
Your consent, where consent is required

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7. Sharing Personal Information

We may share personal information with third parties where reasonably necessary, including:

Vehicle suppliers and service providers
Payment processors
Insurance providers
Fleet management providers
IT and website service providers
Accounting and professional advisors
Legal representatives
Government authorities and law enforcement where legally required
Parking, toll, traffic, or other authorities where applicable to a rental

We do not sell or rent personal information.

8. International Data Transfers

Some service providers may process personal information outside Austria or the European Economic Area.

Where applicable, we take appropriate measures required by data protection law to ensure that personal information receives an adequate level of protection.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Managing rental agreements
Maintaining accounting and financial records
Meeting legal and regulatory requirements
Handling claims and disputes
Preventing fraud

Certain information may therefore be retained after a rental has ended where required by law or reasonably necessary for legitimate business purposes.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic system or method of transmission can be guaranteed to be completely secure.

11. Your Rights Under the GDPR

Subject to applicable legal conditions, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the competent data protection supervisory authority.

In Austria, the relevant authority is the Austrian Data Protection Authority (Datenschutzbehörde).

12. Cookies

Our website may use essential, functional, analytics, and other cookies or similar technologies.

Where legally required, non-essential cookies will only be used after obtaining the appropriate consent.

Please refer to our Cookie Policy for additional information.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

15. Contact